Support Solutions
Product Support
Townsend is committed to supporting our complete product line long after your order has been delivered. We maintain our manufacturing records over many years so that we can reference and duplicate your specific custom production or dye lot if restoration, replacement or supplemental orders are required at a later date. We stand behind all of our products and services and assure your satisfaction with our quality and performance warranty.
As partner in the Townsend Leather Group we have developed a comprehensive program of leather care and cleaning products and a worldwide network of professional leather care service providers who are licensed by the Townsend Leather Group to use our proprietary processes to preserve the beauty and prolong the service life of your leather.
Townsend is also the first leather manufacturer to have earned certification as an FAA Repair Station for the maintenance and restoration of aviation leather seating.